Euraco Technologies Pvt. Ltd. jobs - Customer Service Associate

Customer Service Associate

Euraco Technologies Pvt. Ltd.
experience Fresher
salary 10,000 - 20,000 Per Month
qualification
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Posted: 5 Years ago
Views: 3
Applications: 0
Openings: 2

Job Description

Job Description

Euraco Group is an international ECommerce Retail and Distribution Group which is currently catering to US and UK market.

We are looking for customer care associate with excellent verbal and written customer service and communication skills.

Responsibilities and Duties

  • The process is non-voice, non-technical and require candidates to reply customer query through emails only.
  • You will be responsible for providing timely and accurate support to customers on the Amazon , Ebay and other platform about the status of their Orders.
  • You are expected to address customer issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for email cases.

Qualifications and Skills

  • Excellent Communication Skills (written and spoken) required
  • Education: High school and Above
  • 1 year experience within a customer service environment. Freshers also Welcome
  • Computer proficiency require : Computers & Internet savvy .
  • Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

Benefits

  • Training, Mentoring, Medical & Accidental Insurance
  • Work Days - Five Days working (10 am to 7 pm)
  • Job Types: Full-time, Fresher
  • Salary: ₹10,000.00 to ₹20,000.00 /month


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Written-test, Telephonic Interview
Employment TypeFull Time
Job Id129476
Job Category Tech Support
StateUttar Pradesh
Country India

About Company

Euraco Group is an international ECommerce Retail and Distribution Group which is currently catering to US and UK market.
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