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Customer Service Associate

Euraco Technologies Pvt. Ltd.
Freshers
10,000 - 20,000 Per Month
Job is expired
Posted on 26 Mar 19
Job DescriptionLast Date 25 May 19
Job Description

Euraco Group is an international ECommerce Retail and Distribution Group which is currently catering to US and UK market.

We are looking for customer care associate with excellent verbal and written customer service and communication skills.

Responsibilities and Duties

  • The process is non-voice, non-technical and require candidates to reply customer query through emails only.
  • You will be responsible for providing timely and accurate support to customers on the Amazon , Ebay and other platform about the status of their Orders.
  • You are expected to address customer issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for email cases.

Qualifications and Skills

  • Excellent Communication Skills (written and spoken) required
  • Education: High school and Above
  • 1 year experience within a customer service environment. Freshers also Welcome
  • Computer proficiency require : Computers & Internet savvy .
  • Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

Benefits

  • Training, Mentoring, Medical & Accidental Insurance
  • Work Days - Five Days working (10 am to 7 pm)
  • Job Types: Full-time, Fresher
  • Salary: ₹10,000.00 to ₹20,000.00 /month

Job Type

Interview Type

Written-test, Face to Face Interview, Telephonic Interview

Company Description
Euraco Group is an international ECommerce Retail and Distribution Group which is currently catering to US and UK market.
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