Softzeal solutions jobs - Customer Service Associate

Customer Service Associate

Softzeal solutions
experience Fresher
salary 18,270 - 67,600 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 1
Openings: 1

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id643929
Locality Address Nagar Road , NIBM Road , Salunkhe Vihar Road , Sassoon Road , Satara Road
StateMaharashtra
Country India

About Company

Softzeal solutions recruiting Customer Service Associate candidates nearby Pune,.Softzeal solutions vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
Softzeal solutions Company recruits a lot of candidates every year based on the skills. The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Pune, can apply for Customer Service Associate position in Softzeal solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Softzeal solutions recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Softzeal solutions and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Softzeal solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Softzeal solutions and near your city and get a secured career.
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