Black And White Business Solutions jobs - Customer Service Associate - Non-Voice

As a Customer Service Associate - Non-Voice, You Will

• Provide support and resolve technical issues via email and chat
• Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
• Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs
• Leverage your experience to provide feedback to the team on how to improve our services
• Drive customer communication during critical events

Skills Required:
Good Communication Skills, Good at typing, Multitasking and at least 1 year experience in BPO sector