Customer Service Associate

Harmony United Medsolutions Pvt.Ltd
Experience : 2 to 4 Years
Education : BA
Location : Hyderabad
Per Month: Rs. 18,000 - Rs. 35,000
Posted on 23 Jan 20
Job is expired
Job DescriptionLast Date 23 Feb 20

Roles & Responsibilities:

  • Take inbound calls from psychiatric patients.
  • Assist patients with Scheduling or rescheduling the appointments.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.

Requirements:

  • Should have minimum 2-3 years of Customer service experience.
  • Should have at least 1 year of international call center experience. (US preferred)
  • Should have excellent communication in English. (Both written and verbal)
  • Should be able to work in night shifts.
  • Should have a bachelor’s degree.
Job Type : Full Time
Interview Type : Face to Face Interview
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