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Customer Service Associate

The blue land aviation institute
0 to 4 Years
22,000 - 28,000 Per Month
Posted on 03 Apr 19
Job DescriptionLast Date 12 May 19

Job Description

We are looking for a Customer Support Executive to join one of India’s biggest e-commerce client. The primary role of the applicant will be to handle customer complaints, process orders, and provide information about an organization’s products and services.

Roles and Responsibility:

  • Manage and asses the Customer calls in a timely manner for various reasons like answer inquiries, resolve complaints, requests and provide information.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Primary focus is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of all conversations in database in a comprehensible way.

Eligibility Criteria

  • Applicant should be fluent in English & Hindi (Mandatory).
  • Relevant experience in customer service would be an added advantage.
  • Very good spoken English & Good Attitude
  • Only Graduates can apply for the job.

Salary: 2.4 to 2.5 LPA

Job location: Kolkata

Shift: Rotational Day shift

Industry
Aviation / Aerospace Firms

Job Type

Interview Type

Walk - In, Face to Face Interview

Functional Area
Ticketing / Travel / Airlines
Company Description
the blue land aviation are managed and run by professional educational trust. the establishment is founded and run by top level academic administrator,high profile academicians and Your Career in Our HANDS.the blue land aviation are managed and run by professional educational trust. the establishment is founded and run by top level academic administrator,high profile academicians and leading industrialists. the motto of the institution is to impart value added technical in the existing field of technology and management. the institution compasses with in itself services namely aviation industry. the segment is headed by an expert and supported by well qualified faculty members. the classes are well equipped for the effective delivery . the need of out standing student are taken care of by hostel facility for men n women mess facility.leading industrialists. the motto of the institution is to impart value added technical in the existing field of technology and management. the institution compasses with in itself services namely aviation industry. the segment is headed by an expert and supported by well qualified faculty members. the classes are well equipped for the effective delivery . the need of out standing student are taken care of by hostel facility for men n women mess facility.
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