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Customer Service Associate

For a client of TeamLease Services Ltd
1 to 3 Years
Mumbai(Thane), Navi Mumbai
2,00,000 - 3,00,000 Per Year
Posted on 18 Apr 19
Job DescriptionLast Date 17 Jun 19
  1. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  2. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  3. Follow up to ensure that appropriate actions were taken on customers' requests.
  4. Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Role

Job Type

Interview Type

Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
TeamLease