Edumerge Solutions Private Limited jobs - Customer Service/Customer Support

Customer Service/Customer Support

Edumerge Solutions Private Limited
experience Fresher
salary Salary not disclosed
qualification
Read More...
Job is expired
Posted: 1 Year ago
Applications:
Openings: 2

Job Description

 Selected intern's day-to-day responsibilities include:


1. Excel in data entry tasks with precision and accuracy
2. Provide prompt and professional Level 1 support to customers
3. Foster collaborative relationships with internal teams for seamless customer support
4. Execute data entry and support tasks following established procedures and protocols
5. Ensure confidentiality and integrity of customer data
6. Troubleshoot basic technical issues reported by customers and provide timely resolutions
7. Escalate complex issues to senior support staff when necessary
8. Contribute to the improvement of support processes and procedures

Requirements:

1. Any Graduate
 

Skills:

1. Proficient in MS Excel, MS Word, and Google Chrome
2. Excellent active listening and instruction execution skills
3. Ability to learn and adapt quickly

Skill(s) required

  • Effective Communication
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • MS-Excel
  • MS-Office
  •  

    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks

  • Certificate
  • Letter of recommendation
  • Informal dress code
  • 5 days a week
  • Job offer
  • Number of openings

    2

     


    Job Particulars

    Role  BPO / Customer care
    Education B.Com, BA, BBA/BBM, BCA
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment Type Internship / Projects
    Job Id 1521888
    State Karnataka
    Country India

    About Company

    Edumerge Solutions Private Limited
    Active Jobs By Role
    safety tipsSafety Tips
    Teamlease does not charge any kind of payment for a job.
    get job tipsHow to get a Job early? Follow these tips

    1.The more the Jobs you apply, the higher your chances of getting a job.

    2. Keep your profile updated Update

    Recruiters prefer candidates with complete profile information.

    3. Keep visiting the Teamlease.com daily

    Daily visit will ensure you won’t miss out on any Job opportunity.

    4. Watch videos to improve Watch videos

    Be a better candidate than others by watching these Job-related videos.