Rituveda - A Brand Of Guppy Gold Traders Pvt Ltd jobs - Customer Service/Customer Support
Customer Service/Customer Support
Fresher
Salary not disclosed
Posted:
11 Months ago
Views:
Applications:
Openings:
2
Job Description
Key responsibilities:
1. Responding to customer inquiries through phone, email, and chat in a timely and professional manner.
2. Resolving customer complaints and issues with empathy and patience, ensuring customer satisfaction.
3. Providing product information and assistance to customers, promoting a deeper understanding of our brand.
4. Collaborating with cross-functional teams to address customer concerns and improve customer experience.
5. Updating customer records and order information accurately in our database using MS-Excel.
6. Assisting in the creation and maintenance of standard operating procedures and customer support guidelines.
7. Contributing to the overall growth and success of the company through proactive suggestions and feedback.
1. Responding to customer inquiries through phone, email, and chat in a timely and professional manner.
2. Resolving customer complaints and issues with empathy and patience, ensuring customer satisfaction.
3. Providing product information and assistance to customers, promoting a deeper understanding of our brand.
4. Collaborating with cross-functional teams to address customer concerns and improve customer experience.
5. Updating customer records and order information accurately in our database using MS-Excel.
6. Assisting in the creation and maintenance of standard operating procedures and customer support guidelines.
7. Contributing to the overall growth and success of the company through proactive suggestions and feedback.
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2 have relevant skills and interests
Number of openings
2
Job Particulars
Role
BPO / Customer care
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Internship / Projects
Job Id
1465660
Job Category
Internship , BSc/BCA/BBM , Tech Support
State
Delhi
Country
India
About Company
Rituveda - A Brand Of Guppy Gold Traders Pvt Ltd
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