Digite Infotech Private Limited jobs - Customer Service/Customer Support

Customer Service/Customer Support

Digite Infotech Private Limited

Mumbai

Fresher

Salary not disclosed

Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Job Description

Selected intern's day-to-day responsibilities include:

1. Provide quality support to customers who use our products across various geographies
2. Be customer-facing and responsible for promptly and professionally answering incoming calls, and emails and should have good communication skills
3. Provide functional solutions for the product and route the technical ones to the respective teams
4. Address customer issues and sort them as per SLAs
4. Understand the customer needs and/or gather appropriate information to timely resolve the service request in the ticketing tool

Skill(s) required

English Proficiency (Spoken)

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2 have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate

5 days a week

Number of openings

Job Particulars

Role

Education Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment Type Internship / Projects

Job Id 1484891

Job Category Diploma , Tech Support

State Maharashtra

Country India

About Company

Digite Infotech Private Limited

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