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Pepper Money jobs - Customer Service/Customer Support

Customer Service/Customer Support

Pepper Money
location
Mumbai
experience Fresher
salary Salary not disclosed
qualification
BA
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Job is expired
Posted: 9 Months ago
Applications:
Openings: 1

Job Description

 Selected intern's day-to-day responsibilities include:


1. Provide exceptional customer service via calling addressing inquiries and resolving issues promptly and professionally
2. Assist in managing customer accounts, including account setup, updates, and modifications
3. Collaborate closely with the customer service team to identify and implement process improvements, enhancing overall customer satisfaction
4. Support customers with loan applications, guiding them through the process and ensuring all necessary documentation is in order
5. Conduct comprehensive research on customer queries, ensuring accurate and timely responses
6. Assist in monitoring and managing social media platforms, engaging with customers and addressing any concerns or feedback
7. Actively participate in training sessions and team meetings, continuously developing your knowledge and skills in customer service
 

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. are from or open to relocate to Mumbai and neighboring cities

3. have relevant skills and interests

Perks

  • Certificate
    •
  • Letter of recommendation
    •
  • Flexible work hours
    •
  • Informal dress code
    •
  • 5 days a week
    •

    Number of openings

    1

     

    Certificate: Will be provided at the end of the Internship
     

    Job Particulars

    Role  BPO / Customer care
    Education BA
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment Type Internship / Projects
    Job Id 1430889
    Job Category Internship , Tech Support
    State Maharashtra
    Country India

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