Customer Service Ecommerce

Maono Technology Pvt. Ltd.
Experience : 0 to 1 Years
Education : 12th Pass (HSE)
Location : Bangalore
Per Month: Rs. 10,000 - Rs. 13,000
Posted on 23 Dec 19
Job is expired
Job DescriptionLast Date 23 Jan 20

The following are the responsibilities.

  • Identifyingnew opportunities

2. Liaisingwith customers
3. Processing customer orders
4. Supporting sales and development departments
5. Dealing with adjustments
6. Escalating any complaints (Refund/Replacement/Providing solutions)
7. Creation and maintenance of a well-organized database and inventory of our products.
8. Updating database records for new cases
9. Maintaining positive customer feedback and ensuring hassle-free refund and returns

Key Skills
Skills Being flexible * Using initiative * Communication and listening(good language skills) * Information technology/Ecommerce * People management * Organization * Customer service * Being confident and focused * Being professional and courteous * Being open minded * Resolving problems quickly * Being thorough and analytical

Job Type : Full Time
Interview Type : Face to Face Interview
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