Votiko is hiring candidates for a Customer
Service Executive job in Surat. Candidates would be responsible for helping
customers with their queries and/or selling them products.
Responsibilities:-
- Manage large amounts of inbound and outbound calls in a timely manner
- -Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Location:Surat
Salary:₹20,000 to - ₹40,000 /month
Experience :- 0 Year to 2 Years
Working Days- Monday to Friday
If the above requirements suit your interest, please call us or send your resume
Please only call if you are qualified in the above mentioned details.
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