Stylein consultancy Service Pvt. Ltd. jobs - Customer Service Executive

Customer Service Executive

Stylein consultancy Service Pvt. Ltd.
experience Fresher
salary 15,000 - 30,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 0
Openings: 150

Job Description

Job Title: Customer Service Executive (CSE) / Sales Executive (SE) / RelationshipManager Executive (RME)
● Location: Kaikondrahalli, Bangalore
● Position Type: Fulltime
● Salary Range: Upto 4.5 LPA to 5.5 LPA (inclusive of Variable component & based on current relevant experience)
Employee Value Proposition:
● Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.
● Employees get free lunch and snacks.
● Employees are promoted every 6 months. Outstanding performers get promoted every quarter.
● Monthly reward and recognition to outstanding performers.
● Accelerated growth of employees and can become Assistant Manager in as early as 2 years.
● Regular team parties and Annual Day outings for all employees.Qualification and Education Requirements:
● Education- Graduation/HSC qualified.
● Excellent verbal and written communication skills.
● Good Interpersonal skills, numerical and analytical ability.
● Decision-making skills.
● Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred.
● Proficient in MS Office (Excel, Word).
● Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).● Comfortable with working 6 days a week and the week off will be on weekdays.
Role and Responsibility – Customer Service Executive
● Inbound calling for customer service.
● Identify and assess customers’ needs to achieve satisfaction.
● Build sustainable relationships and trust with customer accounts through open and interactive communication.
● Provide accurate, valid, and complete information by using the right methods/tools.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
● Keep records of customer interactions, process customer accounts.
● Follow communication procedures, guidelines, and policies.
● Take the extra mile to engage customers.
Role and Responsibility – Sales Executive
● Identifies business opportunities by identifying prospects.
● Sells products by establishing contact and developing relationships with prospects, recommending solutions.
● Outbound calling on data collected through lead generation activities / secondary data sources.
● Daily follow-ups on older leads and work on new leads.
● Maintains quality service by establishing and enforcing organization standards.
● Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization.Role and Responsibility – Relationship Manager Executive
● Act as relationship manager for the Paid customers .
● Build sustainable relationships and trust with customer accounts through open and interactive communication.
● Identify and assess customers’ needs.
● Service customer in finding the right tenant/house as per the requirement of customer.
● Dial outbound and attend inbound calls from customers and leads.
● Use internal tools and methods to provide the best possible service to the customer.
● Negotiate with leads on behalf of customers.
● Keep customers up-to-date on the progress of his account.
● Follow communication procedures, guidelines, and policies.
● Go the extra mile to provide excellent customer service.

Job Particulars

Who can applyFreshers
Hiring Process Group Discussion, Telephonic Interview
Employment TypeFull Time
Job Id641888
Locality Address Marathahalli
StateKarnataka
Country India

About Company

Stylein consultancy Service Pvt. Ltd.
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