Leading MNC jobs - Customer Service Executive

Customer Service Executive

Leading MNC
experience Fresher
salary 12,000 - 15,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

 
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Qualification :   any degree
Age : 19to 26
Job Types: Full-time, Regular / Permanent, Fresher
Salary: 12k to 15k
Location: Chennai 
Schedule: Day shift
 

Job Particulars

EducationAny Graduate
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id843870
Job Category Tech Support
Locality Address Ambattur
StateTamil Nadu
Country India

About Company

Leading MNC
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