Brigade LED Pvt Ltd jobs - Customer Service Executive

Customer Service Executive

Brigade LED Pvt Ltd
experience Fresher
salary 10,000 - 20,000 Per Month
Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

Roles and responsibilities:
 Software Support – Online
 Collect Customer Feedback (after installation)
 Customer review (every 3 months)
 Get review after successful installation (YouTube, Google, Justdial & Another online portal)
 Troubleshooting – Online
 Cross selling (AMS products)Cold Calling Inbound & Outbound Calling Basic knowledge in LED wall videos
 Answering customer inquiries and listen to their problems/asks
 Troubleshooting customer reported problems – Remote support and On-site support.
 Identifying root causes for the problems and taking corrective and preventive steps.
 Installation of OS and software.
 Providing training to the customer on software and solutions.
 Product demonstration to customers.
 Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id943890
Locality Address Sanganoor Main Rd
StateTamil Nadu
Country India

About Company

Brigade LED Pvt Ltd
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