StreetPR jobs - Customer Service Executive

Roles and Responsibilities list:

-Manage large amounts of incoming phone calls

-Generate sales leads

-Identify and assess customers’ needs to achieve satisfaction

-Build sustainable relationships and trust with customer accounts through -open and interactive communication

-Provide accurate, valid and complete information by using the right methods/tools

-Meet personal/customer service team sales targets and call handling quotas

-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

-Keep records of customer interactions, process customer accounts and file documents

-Follow communication procedures, guidelines and policies

-Take the extra mile to engage customers

Requirements and skills:

-Proven customer support experience or experience as a Client Service Representative Preferred

-Track record of over-achieving quota

-Strong phone contact handling skills and active listening

-Familiarity with CRM systems and practices

-Customer orientation and ability to adapt/respond to different types of characters

-Excellent communication and presentation skills

-Ability to multi-task, prioritize, and manage time effectively

 Graduation: Bachelor 

Experience: Fresher and Max 5yr Exp

Work Location: Work From Home (Laptop/Desktop Needed)

Type: Full time and Part time

Salary: 8000-35000 per Month