Amazon jobs - Customer Service Executive

Customer Service Executive

Amazon
experience Fresher
salary 15,000 - 21,000 Per Month
qualification
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Posted: 7 Months ago
Views: 35
Applications: 68
Openings: 1

Job Description

Urgent Requirement in Amazon for Customer Service Executive in Whole Maharashtra State. Qualification: 12th and above. 
Experience : Fresher or experienced both required. 
Salary: 15000+ based on experience 
Internet reimbursement and 1100 rs meal card. 
Direct Hiring by Amazon. No fee and nothing its free of cost
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Written-test, Telephonic Interview
Employment TypeFull Time
Job Id1045889
Locality Address Chanakyapuri , Connaught Place , Sion , Thane, Vashi
StateDelhi, Maharashtra, Maharashtra
Country India

About Company

Amazon
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