We are representing one of the leading Bank in India and are pleased to offer an amazing opportunity to all the aspiring FRESHER'S who wish to pursue a career in Banking. The role is of Non Sales based out at Hyderabad, Telangana for Only Freshers !
Note: The role is on-payrolls of the Bank
Job Responsibilities:
• Improve customer service
• Troubleshoot, address customer queries, issues in a timely & effective manner
• Using different customer engagement tools connect with the customer at different stages of customer journey
• Improve brand image of the bank
• Be one point of contact for customer issues
• With access to bank dashboard, ensure customer issues are addressed with limited / negligible escalations
Requirements:
• Excellent written and verbal communication skills and an eye for detail.
• Language – Should be good with Hindi and English both
• Should be good with MS office, Word, Excel, Power point.
Please reach out to us for further information and details on the job profile