Proficient Minds jobs - Customer Service Executive

Customer Service Executive

Proficient Minds
experience 0 to 1 Year
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 29
Applications: 13
Openings: 200

Job Description

• Responsible for providing excellent customer service, solving questions and complaints related to order status, Inventory, Billing-related queries, through web-chat and email-based communication tools. 

• Contacts can be from customers and/or shoppers 

• Responsible to save customers from deactivating the subscription of services & respond to other types of inquiries 

• Responsible to receive a high volume of incoming Chat conversations and responds to inquiries in a manner which meets quality and performance standards 

• Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines 

• Responsible to document customer transactions accurately in the appropriate systems 

• Coordinate with the co-workers lead persons and other departments as appropriate


Job Particulars

Who can applyFreshers and Experienced (0 to 1 Year )
Hiring Process Face to Face Interview, Written-test, Group Discussion, Telephonic Interview
Employment TypeFull Time
Job Id368180
Locality Address Hyderabad-Others
StateTelangana
Country India

About Company

Proficient Minds
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