Navayuga Consultancy Services jobs - Customer Service Executive

• Customer Service Executive
• Experience – 0-1 year  
• Salary – 10  – 15k + Overtime 
• Job location – Ludhiana
• Openings – 9-10 
• Line up candidates with good communication skills in English & knowledge of E-mail & MS- Excel. 

Responsibilities –

  Contact potential or existing customers to inform them about a product or service using scripts

  Answer questions about products or the company

  Ask questions to understand customer requirements and close sales

  Direct prospects to the field sales team when needed

  Enter and update customer information in the database

  Take and process orders in an accurate manner

  Handle grievances to preserve the company’s reputation

  Keep records of calls and sales and note useful information