Customer Service Executive jobs in MumbaiMumbai SuburbsNavi Mumbai at Imaginarium India Pvt. Ltd.

Responsibilities-

-Managing end to end escalations on Mails and Calls

-Experience in ERP Tally is a must

-Managing internal backend operations process and ticket raising process

-Experience of voice and non-voice is must

-Proactive and Dynamic individual with excellent communication skills

Imaginarium is the leader in advanced digital design and manufacturing technology, housing the largest set up of 3D printers in the country. Pioneering game-changing applications for over 50 industries, Imaginarium has disrupted the manufacturing sector by providing an entire ecosystem for conceptualisation to end use product, enabling enterprises to design better and realise products in faster. We are grooming the next breed of makers and innovators for another manufacturing revolution. With a complete ecosystem of digital design and manufacturing services, Imaginarium and its range of industry-specific verticals are a platform for ideation and execution, backed up by decades of expertise. Imaginarium is committed to seamlessly transforming ideas into reality; and creating solutions that make a difference for an assortment of industries. Imaginarium is creating a revolution in the manufacturing industry, catering to an armada of enterprises across all domains

Precious, a pioneer of 3D printing technology in the jewellery industry offers end to end solutions for jewellery manufacturing. Precious Online Factory, a one of a kind platform enables customers to produce on-demand customised, intricate pieces creating a lasting impression on the mind. Rapid is a one-stop shop for all manufacturing taking digital designs to finished products at quick turnaround times. Rapid offers the full spectrum of low-volume high-mix manufacturing services using technologies such as but not limited to, 3D Printing, Vacuum Casting, Soft Tooling, CNC Milling and Injection Moulding. We partner with industries such as automotive, aerospace, electronics, white goods etc. to solve industry specific challenges using our pioneering integrated digital manufacturing ecosystem. Life is bringing patient-specific healthcare solutions through state-of-the-art design and manufacturing including but not limited to 3D printing, scanning and simulation to the world of Healthcare and Medicine. Life is pioneering a digital medical ecosystem for personalised and scalable healthcare solutions. Solutions is partnering with world class OEM’s and 3D printer manufacturing companies to bring advanced digital manufacturing to India. Through our solutions arm we are revolutionising manufacturing and enabling global leaders in additive manufacturing to enter Indian markets (partnerships with GE, Formlabs, Ultimaker, Raise 3D and many more).