Silgate solution jobs - Customer Service Executive

Customer Service Executive

Silgate solution
experience 0 to4 Years
salary 17,200 - 28,200 Per Month
Posted: 2 Years ago
Views:
Applications:
Openings: 1

Job Description

INTERNATIONAL HIRINGS NIGHT SHIFT Urgent Vacancies For Customer Service Executive Profile 
Qualification 10th ,12th And Graduates Are Welcome 
Salary Depends Upon Your Interview And Last Drawn 
Salary Range - 17.2k To 28.2k Inhand 
Working Days - Monday To Friday (Sat & Sun Holiday) 
Timing - 6.30 Pm To 4.30 Am

Responsibilities:
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Role 
Who can apply Freshers and Experienced (0 to4 Years )
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 966258
Locality Address Thane
State Maharashtra
Country India

About Company

Silgate solution
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