Katalyst Business Solutions jobs - Customer Service Executive

Customer Service Executive

Katalyst Business Solutions
experience Fresher
salary 2,00,000 - 3,50,000 Per Year
qualification
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Posted: 5 Years ago
Views: 5
Applications: 0
Openings: 3

Job Description

Hi,

Greetings from Katalyst,

Job Description for Tech Support:

  • Answering customers calls related to basics of Hardware/Software/Networking
  • Offering Technical Support through Chat/Phone/email for Calling Cards, Internet packs, Computers
  • Customer retention and improving customer experience.
  • Call monitoring to ensure quality
  • Training will be provided, and fresher’s with a flair for IT are also welcome to apply.

Required Experience:

  • Minimum one year of international BPO experience.
  • Technical support experience would add an advantage.

Shifts: US rotational


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id136262
Job Category Tech Support
Locality Address Ghansoli
StateMaharashtra
Country India

About Company

Katalyst specializes in migrating, managing and supporting your servers, applications, network, and products on Cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Over the last 14 years, we have managed IT infrastructure and applications for over 10,000 organizations, on-premises and in the Cloud.

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