Position Title - Customer Service Executive
Profile Summary:-
As a Customer Service Executive, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills.
As a collection specialist, you will be responsible for calling consumers on phone and negotiating the overdue payment, on behalf of the client.
Position Requirements:-
- Good English verbal skills required
- This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
- Sunday fixed Off & Alternate Saturday Working
- Candidates with experience in collections or mortgage services will have an advantage
Highlights:-
- The 6-week new hire training program
- Unlimited Incentive Plan with transparent KRA's
- Enhance your Analytical/Decision Making & Negotiation skills
- Cross-functional Growth opportunities within 6 months for experienced candidates
- Free Medical/Life insurance
- Employee Centric Policies
- Free Home Pick & Drop Transportation
- Fixed shifts
- 8-hour shifts [Including the 45 min break]
- Free transport [Home pick-up & drop]
Location – Pune-Work from Office