Position Title - Customer Service Executive
Process International BPO - Voice Process (US collections process)
Location – Pune
Highlights:
Best In Market Salaries from 2.4 lakhs up-to 4 lakhs
6 week new hire training program
Unlimited Incentive Plan with transparent KRA's
Enhance your Analytical/Decision Making & Negotiation skills
Cross functional Growth opportunities within 6 months for experienced candidates
Free Medical/Life insurance
Employee Centric Policies
Free Home Pick & Drop Transportation
Fixed shifts
8 hour shifts [Including the 45 min break]
Free transport [Home pick-up & drop]
Profile Summary:
As a Customer Service Executive, you will be responsible to communicate with consumers of
healthcare and telecommunication providers in the United States to collect on overdue and unpaid
bills. As a Customer Service Executive, you will be responsible for calling consumers on phone and negotiating
for the overdue payment, on behalf of the client.
Position requirements:
Good English verbal skills required
This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
Sunday fixed Off & Alternate Saturday Working
Candidates with experience in collections or mortgage services will have an advantage
Note – In case you have worked with Credence Resource Management or have interviewed with us in
past, please ensure you notify the HR representative