Customer Service Executive
Job Description:-
International BPO - Voice Process (US collections process)
Position Title - Executive - Customer Service
Location Pune
Highlights:-
Best In Market Salaries from 2.4 lakhs up to 4 lakhs
The 6-week new hire training program
Unlimited Incentive Plan with transparent KRA's
Enhance your Analytical/Decision Making & Negotiation skills
Cross-functional Growth opportunities within 6 months for experienced candidates
Free Medical/Life insurance
Employee Centric Policies
Free Home Pick & Drop Transportation
Fixed shifts
8-hour shifts [Including the 45 min break]
Free transport [Home pick-up & drop]
Profile Summary:
As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating the overdue payment, on behalf of the client.
Position requirements:-
Good English verbal skills required
This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
Sunday fixed Off & Alternate Saturday Working
Candidates with experience in collections or mortgage services will have an advantage