1.Ensure quality customer service is delivered
2.Recording complaints as per the specified process
3.Resolving all complaints received (self, online, other units) within the stipulated TATs
4.Ensure appropriate customer communication on closures & copy of that to be filed.
5.Preventive complaint management
6.Asking for feedback from customers, who may not be complaining
7.Promoting all direct channels and ensuring that the customer is utilizing the same
8.Check back on recent customers registered to any channel and give any specific help required
Fresher, Walk-In
Schedule:
Work Remotely:
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.