Customer Service Executive

Kam Training Services
Experience : 0 to 3 Years
Education : BA, BBA/BBM, BCA
Location : Gurgaon
Per Month: Rs. 13,000 - Rs. 15,000
Posted on 01 Dec 19
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Job DescriptionLast Date 01 Jan 20

• Should be comfortable with US/UK Shifts

Should be comfortable working in 24/7 shift

• Should be comfortable working in inbound and outbound process

• The candidate is required to attend to the customer calls and provide them with the required information.

• The candidate should be able to understand the customer’s inquiries and work upon resolving them within predefined time limits.

• The candidate will be responsible for efficient dealing of issues towards the completion and enabling satisfaction of the customer.

• Respond to emails received for product and support inquiries.

• Keep records of customer interactions and follow up communication - procedures, guidelines, and policies.

• Good comprehension skills - ability to clearly understand and address customer issues appropriately

• Excellent Communication (both written and verbal) skills are must.

• Good salary for the deserving candidates

Job Type : Full Time
Interview Type : Face to Face Interview
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