The key activities which the Inside Sales Team would do is as under : Dealing customers, listening their queries and resolving them ASAP. Handling all service activities. Resolving all type of service complaints. Guiding & leading team members to delight customers. Maintaining monthly and daily service related reports. Maintaining relationship with existing customers via telephone calls. Responding incoming emails and phone queries Customer support & Sales Coordinator Making Outbound Calls and receive calls Organizing customer meet.