Customer Service Executive

Kudos Job Solutions
Experience : 0 to 2 Years
Location : Gurgaon
Per Month: Rs. 15,000 - Rs. 20,000
Posted on 11 Feb 20
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Job DescriptionLast Date 11 Mar 20
  • Excellent communication skills
  • Customer support/customer care/customer service background
  • International/Domestic voice experience is mandate
  • Should be very good in performance management coaching skills

Applicants Specifications Qualification:

Ability to mentor and provide feedback
Ability to handle escalations with demonstrated Leadership skills
Ability to work with cross departments
Solution Oriented
Understanding of the Business situation and capability to address issues such as attrition, update dissemination and discipline
Should exhibit patience while giving feedback, open to change, multi-tasking inter personal skills
Calm under work pressure/ any scenario
Open to change
Preferably looking for customer support/customer care/customer service (Voice-Process) background
Sound understanding about CSAT, Attrition Management and feedback and Coaching
Telecom industry experience will prefer

Job Type : Full Time
Interview Type : Face to Face Interview
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