Customer Service Executive

Global info. tech.
Experience : 0 to 1 Years
Education : M.Pham, BVSc, CA, CS, BSc...
Location : Gurgaon
Per Month: Rs. 15,000 - Rs. 20,000
Job Role : BPO / Customer care (Domestic , International , Voice , Non voice)
Posted on 04 Dec 19
Apply now
Job DescriptionLast Date 04 Jan 20

Job Summary

  • Answer calls / Incoming Messages professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Contact customers who are struggling to prescribe them the right product.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Desired skills & expertise:

  • Fluent English
  • Previous experience in Customer Service
  • Multi - Tasking
  • Skilled in Microsoft Word, Excel etc.

Salary | Industry Best Standards | 15K on wards

Job Types: Full-time, Walk-In

Salary: ₹15,000.00 to ₹20,000.00 /month

Experience:

  • Customer Service\ Sales: 1 year (Preferred)

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)
Job Type : Full Time
Interview Type : Face to Face Interview
Similar Jobs
Experience : 2 to 3 Years
Education : 12th Pass (HSE)
Location : Mumbai
Last Date : 09 Jan 20
Customer Service Executive
CASSIUS TECHNOLOGIES PRIVATE LIMITED
Experience : 0 to 1 Year
Education : BA, BBA/BBM, BCA, BSc
Location : Mumbai
Last Date : 06 Jan 20
Experience : Freshers
Education : Any Graduate
Location : Hyderabad
Last Date : 04 Feb 20
Customer Service Executive
HINDUJA GLOBAL SOLUTIONS
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Hyderabad
Last Date : 05 Jan 20
SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.