Customer Service Executive

Vector Wings
Experience : 0 to 1 Years
Education : BA, BBA/BBM, BCA
Location : Hyderabad
Per Month: Rs. 12,000 - Rs. 18,000
Posted on 01 Dec 19
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Job DescriptionLast Date 01 Jan 20
Role and Responsibilities:

Answer phones and respond to customer requests.

Provide customers with product and service information.

Transfer customer calls to appropriate staff (as and when asked)

Identify, research, and resolve customer issues using the computer system.

Follow-up on customer inquiries not immediately resolved.

Recognize, document and alert the supervisor of trends in customer calls.

Recommend process improvements.

Job Type : Full Time
Interview Type : Face to Face Interview
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