Customer Service Executive

Bookmyshow
Experience : 0 to 6 Years
Education : BA, 12th Pass (HSE)
Location : Mumbai
Per Month: Rs. 13,000 - Rs. 18,000
Posted on 01 Dec 19
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Job DescriptionLast Date 01 Jan 20

• Answers inquiries by clarifying desired information; researching, locating, and providing information.

• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

• Handling calls from customers.

• Resolving customer queries.

• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills and Qualifications:

• Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

Job Type : Full Time
Interview Type : Face to Face Interview
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