Handling flight ticket related queries/requests in inbound calls, E-mails etc. efficient customer service.
Responding to customer service inquiries via phone and e- mail.
Inbound Customer Service Centre for India’s #1 Airline
Handling inbound calls related to pre / post travel queries from Customers worldwide
Assisting customer with making a reservation/modification/cancellation & Flight Information
Providing Excellent Customer Service
Responsibilities and Duties
1) Fluent in English
2) Flexible for rotational shift
3) Not pursuing regular education
4) Transport is available within 15 KM only in 8PM to 8AM window(either pick up or drop): So look for candidates within 15KM from site (Viman Nagar, Pune).
5) No Leaves within 3 Months of Joining. (Even for Exam so avoid candidates going to appear in exam in next 3 Months): They will get rejected in HR round itself.
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