Customer Service Executive jobs in Pune at DBS Bank

Job Duties & responsibilities

Develop and monitor service scorecards for the branch and self
Develop and monitor SLAs with support units for delivering best in class service
Develop and monitor turnaround times for each transaction and institute processes to track and monitor the same
Implement Customer satisfaction surveys and establish the business at one of the best in the industry
Implement training programs for all team members on customer service, contact management
Track end to end Complaint management and resolution and do root cause analysis where required
Work closely with Sales in marketing program to ensure quality customers education process.
Develop training materials and coordinate training for all staff.
Manage KYC and all compliance related processes in the business
To ensure teams compliance with Group Policy and Standards on Money Laundering Prevention or local regulatory requirements for the prevention of money laundering
Manage Digi walk-inâ€™s and their requests

DBS Bank recruiting Customer Service Executive Experienced(0 to 3 Years) candidates candidates nearby Pune,.DBS Bank vacancies for Customer Service Executive is recruited through Written-test, Face to Face Interview etc.
DBS Bank Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills. The candidates with BA are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Pune, can apply for Customer Service Executive position in DBS Bank. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the DBS Bank recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of DBS Bank and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of DBS Bank and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in DBS Bank and near your city and get a secured career.

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