Essential Job Functions * Responsible for Policy administration and related services of Life or P&C Insurance Policies * Performs routine, recurring processing and quality tasks in support of outsourced serv
Essential Job Functions
Responsible for Policy administration and related services of Life or P&C Insurance Policies
Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives.
Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals
Bachelor's degree in Commerce or equivalent combination of education and experience
Candidates must possess good communication skill Both verbal and written
Good analytical and problem solving skills
Open to work in evening and night shifts
PC literacy, basic knowledge of MS office and e-mail skills
Typing on keyboard with data entry speed of at least 25 WPM with good accuracy
Working knowledge of US Insurance (Preferably Life, Health or P&C Insurance)
Academics with good understanding of Insurance basics
Working knowledge of accounting and reconciliation or should possess good understanding on concepts