DXC Technology India jobs - Customer Service Executive Voice
Customer Service Executive Voice
0 to3 Years
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Posted:
4 Years ago
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Applications:
Openings:
1
Job Description
Essential Job Functions * Responsible for Policy administration and related services of Life or P&C Insurance Policies * Performs routine, recurring processing and quality tasks in support of outsourced serv
Essential Job Functions
Responsible for Policy administration and related services of Life or P&C Insurance Policies
Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives.
Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals
Basic Qualifications
Bachelor's degree in Commerce or equivalent combination of education and experience
Candidates must possess good communication skill Both verbal and written
Good analytical and problem solving skills
Open to work in evening and night shifts
PC literacy, basic knowledge of MS office and e-mail skills
Typing on keyboard with data entry speed of at least 25 WPM with good accuracy
Other Qualifications
Working knowledge of US Insurance (Preferably Life, Health or P&C Insurance)
Academics with good understanding of Insurance basics
Working knowledge of accounting and reconciliation or should possess good understanding on concepts
Work Environment
Office environment
Job Particulars
Education
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply
Freshers and Experienced (0 to3 Years )
Hiring Process
Face to Face Interview
Employment Type
Apprenticeship
Job Id
490533
Job Category
Diploma , Tech Support
State
Delhi
Country
India
About Company
DXC Technology India
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