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Customer Service Executives

International Selligence Solutions
Experience : Freshers
Location : Bangalore(Bommanahalli)
Per Month: Rs. 12,000 - Rs. 15,000
Posted on 20 Feb 20
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Job DescriptionLast Date 20 Apr 20
Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information:-

The Job Role and Responsibilities

The primary responsibilities of a Customer Service Executive would be :

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Job Type : Full Time
    Interview Type : Face to Face Interview
    Company Description

    International Selligence Solutions (ISS) is a qualified Human Resource Consulting company.  The founders of the firm have over thirty years of work in the area of Human Talent and Development.  The company has expertise in all aspects of Human Resource systems which serve inclusive of a complete employee life cycle in an organization such as, Talent Acquisition, Business Strategy and Consulting, Leadership Development, Learning & Development, etc.  We also have focused services and programs for Institutes in developing young talent and thus have Academia Partnerships to produce capable manpower to the Corporations.

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