Technomine jobs - Customer Service

Customer Service

Technomine
experience Fresher
salary Salary not disclosed
qualification
Job is expired
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Posted: 3 Years ago
Applications:
Openings: 10

Job Description

 
Selected intern's day-to-day responsibilities include:

1. Attend to incoming calls and emails from customers and understand their problem
2. Monitor various channels where customers may post their grievances like email, forums, chat support
3. Identify and assess customers' needs to achieve satisfaction
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Provide accurate, valid and complete information by using the right methods/tools
6. Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
7. Keep records of customer interactions, process customer accounts and file documents
8. Follow communication procedures, guidelines and policies
9. Take the extra mile to engage customers
Skill(s) required
  • MS-Excel
  • MS-Office
  •  
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 15th Jun'22 and 20th Jul'22

    3. are available for duration of 6 months

    4. are from or open to relocate to Ahmedabad

    5. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • 5 days a week
  • Free snacks & beverages
  •  

    Job Particulars

    Role  BPO / Customer care
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment Type Internship / Projects
    Job Id 814852
    State Gujarat
    Country India

    About Company

    Founded in 2008, we are a client-centric business process outsourcing and knowledge process outsourcing partner based in India providing high-quality services to our clients across the globe in the United States, United Kingdom, Europe, and the Middle East. We primarily serve clients operating in the video surveillance, healthcare industry, medical record retrieval, accounting services, recruitment firms, and IT-enabled enterprise solutions. Our representatives can provide you with on-site support across the globe if required. With over ten years of experience and excellence in service, we have been a trusted business partner to our clients.
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