Jupiter jobs - Customer Service

Customer Service

Jupiter
experience 2 Years
salary Salary not disclosed
qualification
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Posted: 1 Month ago
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Job Description

At Jupiter, we are building a new age personalized mobile-first, AI-based digital bank. We are a fast-paced tech startup that relentlessly innovates each day to make banking more accessible and transparent for our users.

To help us grow, we are looking at awesome team-players to join us and contribute towards building a community first digital bank.

Join us if you wish to build the bank of the future!

We are looking for a Customer Service Executive who will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Responsibilities
  • Supporting end customers via various communication channels including - mailslive chatsocial media and on calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions as per agreed communication guidelines and defined policies.

Required Skills
  • Excellent written and verbal communication skills.
  • Exemplary people and communications skills.
  • Strong foundation in CRM systems and practices.
  • Minimum 2 years of experience working with Customer Success programs Empathetic, friendly, approachable, and a team player with a learning and forward-thinking mindset.
  • Creating delightful customer relationships which include consistent follow-through, setting proper expectations, and advocating for client issues within internal departments.
  • Any Graduate.
  • Willing to work 5-6 days a week.

Why join Jupiter?
  • We have the right team that has built successful payments and banking businesses in the past, including our founder: Jitendra Gupta
  • The market is huge and ready for disruption. The youth deserves and appreciates a better UX than the one provided by existing banks.
  • The banking infrastructure is transforming rapidly, and the banking APIs are more open than ever.

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Job Particulars

Job TypeApprenticeship
Hiring Process Face to Face Interview

About Company

Jupiter
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Jupiter recruiting Customer Service Experienced(2 Years) candidates candidates nearby Bangalore,.Jupiter vacancies for Customer Service is recruited through Written-test, Face to Face Interview etc.
Jupiter Company recruits a lot of Experienced(2 Years) candidates candidates every year based on the skills . The candidates with Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Bangalore, can apply for Customer Service position in Jupiter. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Jupiter recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Jupiter and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Jupiter and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Jupiter and near your city and get a secured career.