Jupiter jobs - Customer Service

Customer Service

Jupiter
experience 2 Years
salary Salary not disclosed
qualification
share this job
save job
Job is expired
Posted: 3 Years ago
Views: 0
Applications: 3
Openings: 1

Job Description

At Jupiter, we are building a new age personalized mobile-first, AI-based digital bank. We are a fast-paced tech startup that relentlessly innovates each day to make banking more accessible and transparent for our users.

To help us grow, we are looking at awesome team-players to join us and contribute towards building a community first digital bank.

Join us if you wish to build the bank of the future!

We are looking for a Customer Service Executive who will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Responsibilities
  • Supporting end customers via various communication channels including - mailslive chatsocial media and on calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions as per agreed communication guidelines and defined policies.

Required Skills
  • Excellent written and verbal communication skills.
  • Exemplary people and communications skills.
  • Strong foundation in CRM systems and practices.
  • Minimum 2 years of experience working with Customer Success programs Empathetic, friendly, approachable, and a team player with a learning and forward-thinking mindset.
  • Creating delightful customer relationships which include consistent follow-through, setting proper expectations, and advocating for client issues within internal departments.
  • Any Graduate.
  • Willing to work 5-6 days a week.

Why join Jupiter?
  • We have the right team that has built successful payments and banking businesses in the past, including our founder: Jitendra Gupta
  • The market is huge and ready for disruption. The youth deserves and appreciates a better UX than the one provided by existing banks.
  • The banking infrastructure is transforming rapidly, and the banking APIs are more open than ever.

Job Particulars

Who can applyExperienced (2 Years)
Hiring Process Face to Face Interview
Employment TypeApprenticeship
Job Id556144
StateKarnataka
Country India

About Company

Jupiter
Similar Jobs
Manager - Client Relationship
CLIENT OF FRESHERSWORLD
experience 2 Years
locationBangalore
salary Salary not disclosed
21 Days ago
Quick Apply
Manager - Client Relationship
CLIENT OF FRESHERSWORLD
experience 2 Years
locationBangalore
salary Salary not disclosed
23 Days ago
Quick Apply
left slide     right slide
Jobs By LocationVIEW ALL
Active Jobs By Role
Accountant (3638) Admin (20) Agriculture and Dairy (0) Architect (572) Bartender (0) Beauticians / Spa (16) Bouncer (0) BPO / Customer care (26435) Caretaker / Nanny (0) Carpenter (1) Cashier (1) Cleaner / Washer (0) Construction / Laborer (1) Content Writer (581) Cook / Chef (73) Counsellor (242) Data Entry / Back Office (16096) Data Analytics (2) Design / Animation (2995) Delivery (88) Digital marketing / SEO (898) Draughtsman/Draftsman (0) Doctor / Physician (76) Driver (7) Electrician (5) Engineer (39370) Engraver (0) Event Planner (0) Fire Fighter (1) Fitter (2) Gardener(Mali) (0) Ground Staff (3) Hospitality Executives (297) Housekeeping (8) HR (1704) Insurance Consultant (0) IT Hardware Engineer (1958) IT - Mobile Developer (2903) IT Software-Engineer (22963) IT Software-QA/Tester (19) Lab Technician (1) Language Translator (1) Legal (2) Librarian (0) Management Trainee (1279) Mechanic (471) Media / Journalism (294) MIS Executive (7) Moulder (0) Nurse (571) Nutritionist / Dietician (0) Office Assistant / Helper (9) Operations (9) Operator / Machinist (3) Packager (2) Painter (0) Pharmacist / Medical Rep (849) Photographer / Videographer (1) Physiotherapist (1) Research/JRF/SRF (67) Plumber (0) Receptionist / Front Office (1094) Retail / Store Executive (204) Rigger (0) Sales / Marketing (6813) Security / Guards (5) Sports Trainer (0) Tailor/ dress designer (90) Teacher (335) Tool & Die Maker (2) Tourist Guide (0) Trainer (10) Waiter / Steward (2) Ward Boy (0) Warehouse Executive (4) Welder (1) Others (732)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.