Sankethi Food Products jobs - Customer Service

Customer Service

Sankethi Food Products
experience Fresher
salary Salary not disclosed
Posted: 2 Years ago
Applications:
Openings: 2

Job Description

 
Selected intern's day-to-day responsibilities include:

1. Provide exceptional customer service by responding to inquiries and resolving customer issues in a friendly and timely manner.
2. Assist customers in placing orders, tracking shipments, and providing product information to ensure customer satisfaction.
3. Utilize excellent English and Kannada communication skills, both spoken and written, to effectively communicate with customers and provide accurate information.
4. Collaborate with the sales team to address customer needs, ensure order accuracy, and provide support during the order fulfillment process.
5. Maintain a high level of product knowledge to answer customer questions and make recommendations based on customer preferences.
6. Troubleshoot and resolve customer complaints or concerns, ensuring that all issues are addressed promptly and to the customer's satisfaction.
7. Assist in improving customer service processes by observing trends, suggesting improvements, and participating in team meetings to contribute innovative ideas.
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Kannada Proficiency (Spoken)
  •  
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship 

    2. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Letter of recommendation
  • Informal dress code
  • 5 days a week
  • Free snacks & beverages
  • Job offer
  •  
    Number of openings
    2

    Certificate: Will be provided at the end of the Internship
     

    Job Particulars

    Role  BPO / Customer care
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment Type Internship / Projects
    Job Id 1183470
    State Karnataka
    Country India

    About Company

    Sankethi Food Products
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