Customer service

Touch2Success
Freshers
14,000 - 33,000 Per Month
Posted on 30 May 19
Job DescriptionLast Date 29 Jul 19
  • We are one of the UK’s major players in the competitive EPOS Software and Online Ordering Solution market, serving the Restaurant and Takeaway industry. 
  • We have seen an explosion in growth and this year on year success is due to our commitment to delivering product excellence and investing in only the best Developers for our new Chennai Office which is the nerve centre of our whole operation. 
  • Being a young vibrant success story we do things a little a differently and provide a happy, fun, progressive workplace. If you’re ready for a challenge and are passionate about what you do, then we want to hear from you. Job Description 
  • This is not a junior level voice process, the Agent must be able to guide and encourage and advise the customer to address the areas which prevent online success. 
  • To carry out this role effectively you must be confident, are understand the business and process, build rapport and gain trust so that you are effective through both the rough and good times. 
  • A challenging but rewarding role where you can measure your success by not just supporting the use of our software but also seeing a visible impact on someone else's business. Skills / Experience 
  • Excellent communication skills 
  • Excellent Listening / Comprehension 
  • Attention to detail. 
  • Be a Fast Learner and a Team Player 
  • Have CS and or Sales experience, and be familiar with dealing with B2b campaigns. 
  • Be able to communicate at all levels and have a keen eye on the deliverables. 
  • Meet KPI's set by TL. 
  • Be able to cope with difficult situations and turn them around. 
  • Passionate and self- driven person with ownership to liaise with team and ability to work independently as required by the business. 
  • Urgent! Immediate Interviews! Competitive Pay – Medical Insurance – Great work environment – Progression

Job Type

Interview Type

Face to Face Interview

Company Description
We are one of the UK’s major players in the competitive EPOS Software and Online Ordering Solution market, serving the Restaurant and Takeaway industry. We have seen an explosion in growth and this year on year success is due to our commitment to delivering product excellence, and investing in only the best Developers for our new Chennai Office which is the nerve centre of our whole operation. Being a young vibrant success story we do things a little a differently and provide a happy, fun, progressive workplace. If you’re ready for a challenge and are passionate about what you do, then we want to hear from you. Job Description 
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