India Manpower Solutions jobs - Customer Service

Customer Service

India Manpower Solutions
experience Fresher
salary Salary not disclosed
Posted: 5 Years ago
Applications:
Openings: 20

Job Description

Selected intern's day-to-day responsibilities include:

1. Managing incoming calls and customer service inquiries
2. Identifying and assessing customers' needs to achieve satisfaction
Answer calls professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
4. Process orders, forms and applications
5. Follow up to ensure that appropriate actions were taken on customers requests
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 2nd Sep'20 and 7th Oct'20

    3. are available for duration of 3 months

    4. are from Coimbatore, Mangalore and neighboring cities

    5. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Flexible work hours
  • 5 days a week
  • Number of openings: 20

    Certificate: Will be provided at the end of the Internship


    Job Particulars

    Role  BPO / Customer care
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment Type Internship / Projects
    Job Id 443371
    Locality Address Coimbatore-Others
    State Tamil Nadu
    Country India

    About Company

    India Manpower Solutions Rendering (IMS) an ISO 9001:2015 certified recruitment firm. We are an executive search and recruitment company. Our specialization is in understanding company needs and providing candidates with relevant experience and skills to meet the needs of the organization. Our mission is to recruit responsible people in respect of vacancy and company needs.
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