GreenTech ITS jobs - Customer Service

Customer Service

GreenTech ITS
experience Fresher
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 0
Applications: 2
Openings: 2

Job Description

About the internship
Selected intern's day-to-day responsibilities include:

1. Manage large amounts of incoming calls
2. Identify and assess customers' needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Provide accurate, valid, and complete information by using the right methods/tools
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
6. Keep records of customer interactions, process customer accounts, and file documents
7. Follow communication procedures, guidelines, and policies
8. Take the extra mile to engage customers
9. Handle customer support - calls, emails, chatbot
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 18th Feb'21 and 25th Mar'21

    3. are available for duration of 3 months

    4. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • Letter of recommendation
  • Informal dress code
  • Number of openings-2

    Certificate: Will be provided at the end of the Internship

    Job Particulars

    EducationAny Graduate
    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id542163
    Job Category Tech Support
    StateDelhi
    Country India

    About Company

    We offer better management and operations of the existing infrastructure including intelligent transportation to ease congestion and respond to the crisis. We provide safer and more convenient travel for commuters' management, operation, expansion, and reconfiguration of transportation systems, along with safe, efficient, and secure intelligent transportation system providing increased revenue generation to the concessionaire and reduced fuel consumption and environmental impact.
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