Black And White Business Solutions jobs - Customer Service

Customer Service

Black And White Business Solutions
experience Fresher
salary 25,000 - 40,000 Per Month
qualification
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Posted: 10 Months ago
Views: 4
Applications: 4
Openings: 1

Job Description

  Customer service
      Main functions
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

     

    Required skills:

    • Good typing Speed.
    • Good Communication Skill.
    • Basic Computer Skills
    • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1063694
Job Category Tech Support
Locality Address Alaknanda , Anand Vihar , Chittaranjan Park , Daryaganj , Delhi Cantt.
StateDelhi, Haryana, Maharashtra
Country India

About Company

Black And White Business Solutions
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