Squarcell Resource India Pvt Ltd jobs - Customer Service

Customer Service

Squarcell Resource India Pvt Ltd
experience Fresher
salary 15,000 - 25,000 Per Month
qualification
Job is expired
Posted: 1 Year ago
Views:
Applications:
Openings: 1

Job Description

Customer Service Responsibilities list:
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers 
  • Providing feedback on the efficiency of the customer service process.

Job Particulars

Role 
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 1119448
Job Category Tech Support
Locality Address Central Delhi , Sector 50, Noida, Chembur
State Delhi, Maharashtra, Uttar Pradesh
Country India

About Company

Squarcell Resource India Private Limited is one of the fastest growing Human Resource & Staffing Company in India. We offer various services to help organization in managing different human resource functions in a professional manner. The bouquet of our services includes Payroll Outsourcing & Staffing Solution, Training & Development, Placement Services, Manpower Recruitment. We fulfill the Manpower Management of our valued employers covering almost every sector in INDIA.

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