TBM Technologies Private Limited jobs - Customer Service
Customer Service
Fresher
Salary not disclosed
Posted:
4 Years ago
Views:
Applications:
Openings:
2
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Responding to all customer calls professionally, listening sympathetically and with the genuine desire to help
2. Providing the requested information about products, services, orders
3. Keeping records of customer interactions, transactions, recording details of inquiries, complaints, and comments, as well as actions taken
4. Referring unresolved customer grievances or special requests to designated departments for further investigation
5. Following up to ensure that appropriate actions were taken on customers' requests
6. Making regular calls to existing customers or potential customers to provide education, support, troubleshooting, and sales information, related to products or services
1. Responding to all customer calls professionally, listening sympathetically and with the genuine desire to help
2. Providing the requested information about products, services, orders
3. Keeping records of customer interactions, transactions, recording details of inquiries, complaints, and comments, as well as actions taken
4. Referring unresolved customer grievances or special requests to designated departments for further investigation
5. Following up to ensure that appropriate actions were taken on customers' requests
6. Making regular calls to existing customers or potential customers to provide education, support, troubleshooting, and sales information, related to products or services
Skill(s) required
Learn these skills on Internshala Trainings
Learn Business Communication
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 4th Aug'20 and 8th Sep'20
3. are available for duration of 3 months
4. are from Delhi, Delhi and neighboring cities
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Additional Information
Temperamentally, you should be a perfectionist. Someone who will not settle for anything less. You should also be a wonderful listener.
Number of openings-2
Certificate: Will be provided at the end of the InternshipJob Particulars
Education
Any Graduate
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Apprenticeship
Job Id
572336
Job Category
Tech Support
State
Delhi
Country
India
About Company
We are a research-driven 'machine-to-next' technology company. In 2018, we were recognized as the 'Telecom Technology Company of the Year-India'. We were named 'Most Innovative Software Development Company-India in 2017' and 'Best Telecom Software Company-India'. Other awards include being named among the '20 Most Promising Software Development Companies' and recognition by GSMA at the mobile world congress 2011. Our smart solutions enhance lifestyles and save lives by enabling more effective communications. With our proprietary software and technologies, we deliver solutions to telecom operators, including Airtel, Dialog Axiata, Verizon Wireless, Vodafone, and Idea. Our dedicated research team focuses on next-generation solutions with sensors, smart devices, location 5.0 technology, multi-lingual multi-modal communication, omnichannel delivery platforms, cloud technologies, virtualization, rack servers, mobile phones, analytics, machine learning, and IoT.
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