Customer Service jobs in Gurgaon at CashKaro

About CashKaro

http://www.cashkaro.com

With over a million registered users, CashKaro.com is India's largest cashback & coupons site backed by honorable Mr. Ratan Tata & one of India's leading VC firms, Kalaari Capital. CashKaro is a one-stop destination for savings on all online shopping, enabling members to compare prices, earn extra cashback, and get free coupons across 1500+ e-commerce sites like Flipkart, Amazon, Paytm, Myntra, etc. Founded by Swati & Rohan Bhargava in April 2013, we continue to rapidly expand our business and always on a lookout for unique, pioneering individuals who have the passion and commitment to help us achieve our vision. EarnKaro is a product of CashKaro.com - India's largest cashback & coupons website. Our aim is to share exciting deals with our users so that they can convert them into links and earn a huge profit from it. Along with Mr. Ratan Tata and Kalaari Capital as our guardian angels, we have helped over 300K users gain a profit of more than 5 crores.

About the internship

Selected intern's day-to-day responsibilities include:

1. Collect in-depth and critical insights from existing and potential users by interacting with them over phone calls
2. Help develop a deeper understanding of the existing user base
3. Help understand customer needs, their behavior, and preferences
4. Analyze the result of the research and present the insights
5. Prepare key insights from the customer interactions and queries and share with the relevant internal stakeholder
6. Explore new avenues to improve customer experience
7. Deliver high quality work while meeting deadlines

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 28th Aug'20 and 2nd Oct'20

3. are available for duration of 6 months

4. have relevant skills and interests

Other requirements

1. Must be ready to take up new initiatives in the domain as and when required

2. Must have proficiency and fluency in Hindi and English as a language

3. Must know or have a keen interest to learn MS Excel and ability to maintain reports

4. Must have a desire to work in a fast-paced startup environment

Perks

Certificate

Letter of recommendation

Job offer

Number of openings

Certificate: Will be provided at the end of the Internship

https://internshala.com/internship/detail/customer-service-internship-in-gurgaon-at-cashkaro1598596461