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Customer service

1 to 4 Years
Mumbai(Andheri East ), Navi Mumbai
20,000 - 25,000 Per Month
Job is expired
Posted on 21 Dec 18
Job DescriptionLast Date 19 Feb 19

Support and provide customer service (Queries and Request response) via phones and e-mails(coordination with the internal team),both inbound(calls from customers) and outbound(to internal team)

  • Use questioning and listening skills that support effective telephone communication
  • Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs and holds interruptions
  • Effectively deal with irate callers, and upset customers
  • Meet commitments to customers and other duties as assigned
  • Display time flexibility towards shifts as per work floor requirements
  • Display sensitivity to healthcare business work environment

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Company Description is a leader in assessments and skill based People Profiling. It is a platform which acts as a marketplace for Talent. Youth4work impacts professional human lives from the very foundation. We aid young generation right from their college, in their education & preparation and eventual career journey and personal professional growth. Youth4work believes in building a Transparent Platform, a marketplace for true talent which is more than a business for us. We have made an impact on thousands of lives and driven to positively impact millions more. With an exponentially growing base of 2.1 Million users from 1500+ locations, 9000+ educational institute profiles, 15,000+ employers advertising more than 60,000 jobs, practice tests for 230+ competitive exams, 1500+ skill certification courses. Youth4work is making a big impact in the way the Talent is Improved and Found across The world. Our ability to provide employer groups with pre-assessed talent tested and ranked for their skills, via a testing API ensures that we provide our corporate partners access to our platform functionality, whilst not being restricted to a set testing framework