Save Eat Foods Private Limited jobs - Customer Service

Selected intern's day-to-day responsibilities include:

1. Stay vigilant about the SaveEat Business Portal to monitor orders and ensure their timely and efficient fulfillment
2. Ensure that each order is promptly delivered by assigning a delivery rider and ensuring efficient delivery
3. Communicate with the restaurant, delivery rider, and customer through various channels such as calls, WhatsApp, and chats to ensure timely order fulfillment
4. Ensure that the restaurant's contacts are up-to-date so that they are easily accessible when needed
5. Monitor daily orders and maintain records
6. Provide refunds for orders as required based on the situation
7. Ensure that customers are satisfied and receive their food promptly
8. Ensure that the restaurant is cooperative and report any issues with the restaurant immediately to the system and the relevant team to rectify the restaurant listing
9. Ensure that restaurants deliver orders on time
10. Ensure that restaurants are paid correctly for each order
11. Keep a watchful eye on the delivery charges levied by third-party aggregators

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