Spine Technologies I Pvt. Ltd. jobs - Customer Service
Customer Service
0 to2 Years
15,000 - 20,000 Per Month
Posted:
2 Years ago
Views:
Applications:
Openings:
1
Job Description
Experience - 0-2 years
Following is the JD for Customer Service role
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Understanding key customer individual needs and addressing these.
- Excellent interpersonal and communication skills.
- Maintain a positive attitude focused on customer satisfaction.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Particulars
Education
B.Com
Who can apply
Freshers and Experienced (0 to2 Years )
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
999747
Job Category
Tech Support
Locality Address
Andheri East , Andheri West , Bhayandar , Borivali East , Borivali West
State
Maharashtra
Country
India
About Company
Spine Technologies I Pvt. Ltd.
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